African Tour Experts (AFTE)

FAQ

    • Where is Tanzania located?
      Tanzania is located in East Africa between longitude, 29 degrees and 41 degrees east and latitude 1 degree and 12 degrees south. Tanzania borders Kenya to the north, Rwanda, Burundi, and the Democratic Republic of Congo to the west, and Zambia, Malawi and Mozambique to the south, and is the largest country in East Africa (943,000 sq km), comprising both the mainland and the Zanzibar Archipelago. A large central plateau makes up most of the mainland (at between 900m and 1800m) and the mountain ranges of the Eastern Arc and the Southern and Northern Highlands cut across the country to form part of the Great Rift Valley
    • When is the best time to visit Tanzania?
      Tanzania is beautiful throughout the year although we have heavy rains in April and May. The best time to visit would be dictated by various factors such as best time for annual migration of Wildebeest and Zebra and calving seasons of gnus. The annual migration of Wildebeest and Zebra happens in the Serengeti Eco-System which covers Ngorongoro, Serengeti National Park, Maswa Game Reserve, Ikorongo Game Controlled Area as well as Maasai Mara National Park which is in Kenya. A vast country and home to some of nature's greatest events, Tanzania is accessible all year. However, to see what you want, you must be there at the right place in the right time... The vast Serengeti plains and the hills of Kenya’s Masai Mara are the setting for the world’s greatest wildlife spectacle, the 1.5 million animal ungulate (wildebeest) migration. Over 1.4 million wildebeest and 200,000 burchell’s zebra and gazelle, relentlessly tracked by Africa’s great predators, migrate over 3,000km during their circuitous annual pilgrimage in search of rain ripened grass. There exist over 10,000km2 of nutrient-rich short-grass plains in the southern Serengeti National Park while the western and northern sections are defined by their long grass and acacia woodlands. Once the 'short rains' fall in November and December (sometimes as early as October) the migration moves from Kenya's Masai Mara down through the eastern side of Tanzania's Serengeti into its sweet and fertile southern-grass plains. It is the Serengeti’s nutrient-rich short-grass plains that consist of high levels of calcium, magnesium and phosphorus derived from volcanic ash blown for millions of years by easterly winds from the Ngorongoro Highlands that provide the vital nutrients and elements for the pregnant wildebeest and their newborn young.Here, the wildebeest and other ungulates settle between January and April, hosting the greatest concentrations of animals. There is no bad time to visit Tanzania as each season is brimming with activity and each season has its advantages, however if possible, it is worth trying to avoid the peak tourist season, the northern hemispheres ‘winter’. June and July are particularly busy but this is also the best time for viewing the wildebeest migration and river crossings in the northern Serengeti. The dry season, particularly between June and October, is also great for trekking, which include trekking Mt. Kilimanjaro and Mt. Meru. Temperatures on the coast tend to be more bearable at this time of year and there is generally less mosquitoes. Chimpanzee tracking in western Tanzania can be done all year round however some of our favourite times are during the months of July to October when the chimpanzees are on the lower slopes of the Mahale Mountains making for easier trekking. The wetter period of the year between November and April is the greenest, particularly in the Serengeti. This period offers the best in birding with resident species supplemented by a number of Palaearctic and intra- African migrants. The wettest months are March and April, when parts of the country may experience storms daily.
    • Is Tanzania a malaria affected zone?
      Tanzania has tropical climate hence a mosquito zone. Precautions have been taken to tackle the problem such as destroying mosquito breeding sites, using mosquito repellents, mosquito nets and swallowing anti-malaria drugs.
    • Do you have direct flights into Tanzania?
      Yes, there are several airlines coming to Tanzania both on daily and 3 times a week basis. Among others, we have KLM, Ethiopian Airlines, Kenya Airways, Qatar Airlines, Turkish Airlines, Condor Charter Flight and Rwandair which flies daily into Kilimanjaro International Airport. Other airlines such as Emirates, South African Airways, Etihad Air, Egypt Air flies into Dar es Salaam International Airport daily.
    • When is the rainy season in Tanzania?
      Tanzania experiences heavy rainfall in April & May. However, there are short rains in late October through to December
    • When is the best time to climb Mt. Kilimanjaro?
      Climbing the majestic Mount Kilimanjaro is always a fascinating experience. However, we would like to advise that climbing it is done throughout the year except the rainy months of March, April & May.
    • Are there options for the budget clients?
      Yes, we do accommodate as well clients who are on budget. This is the reason we have 3 different price levels on our suggested itineraries. We do have comfort plus at which accommodation is based on 4 star lodges; comfort whereby prices are based on mid-range hotels and camps and basic whereby accommodation is in public campsites, in safari tents with services of a dedicated safari cook. This will apply not only to the suggested programs but also on the tailor-made programs.
    • Is your organization able to arrange balloon ride? How does it work?
      We can arrange balloon ride for you/your friends or family members. The age limit for balloon ride is 7 years and above. This is totally different way to experience game viewing over the Serengeti plains, Ndutu Area or Tarangire. It is normally one hour flight after which English breakfast with champagne will be served. You will also be awarded a certificate for participating in the balloon ride.
    • Are there cultural taste/village visits during the safari?
      Yes, to break the monotony of being in the safari vehicle the whole day, we do offer cultural tour in the middle of safari. For instance, we normally offer Mto wa Mbu village visit punctuated by a traditional lunch in the afternoon. Among other places, you get an opportunity to visit rice farms, banana plantations, a school, hospital, local brew and a traditional house.
    • What is the type of vehicle do you normally use for safaris?
      We normally use 4x4 Toyota Land Cruiser which has a pop-up roof for ease of game viewing. The vehicle has a capacity of 6 passengers sitting comfortably with a guaranteed window seats. Our vehicles are also fitted with Radio Call for ease of communication during game drives or in the event of rare breakdown. However, tour members are restricted to one soft-sided duffel bags one carry-on bag. Hard-sided suitcases are not recommended for our safari vehicles because they are bulky to store. They are also equipped with mini cooler box for the purpose of keeping drinks cool but during the time which the engine is running. I will separately attach some images of the said vehicle for your reference.
    • Is laundry service available in the lodges/camps?
      In most of the lodges and camps laundry service is available. In the comfort level the camps and lodges included here do the hands wash so you should allow them enough time for the laundry to get dry.
    • Do you offer trip to Zanzibar/Pemba/Mafia Islands?
      Yes, we do offer our esteemed clients an extension to Zanzibar, Pemba or Mafia. This will attract some additional cost for the inland flights to the islands. Please also note that accommodation options are limited in both Mafia and Pemba but many options are available in Zanzibar. At moment, there is an infrastructure tax in Zanzibar which is collected on arrival at the Airport. In Mafia, the client will be required to pay marine park fees on arrival.
    • Do you organize domestic flights as well?
      Yes, for both in safari in southern or northern parks of Tanzania or Zanzibar extension, we can organize domestic flights on your behalf. Most of the aircrafts to the national parks are light aircrafts which normally lands on small airstrips in the bush. Most of airlines in Tanzania operates with Cessna 208, Cessna 206, Pilatus 12, Cessna 406 and DHC- 6. Flights for Zanzibar, Dar es Salaam and other major airports, we have ATRs, Let 410 and Bombadier Dash 400
    • Do we use the vehicle exclusively or will there be other people joining us?
      If booking a private safari, the vehicle will be used exclusively for you from the beginning till the end of the trip. However, should you opt for the small group safari, the vehicle will be shared by other clients who might have been interested with such departure.
    • Do we have to arrange visa in advance or is it obtainable on arrival?
      It is imperative for every visitor into the country to make sure that he/she obtains a valid document for travelling. There are countries that visa is a must for entering Tanzania, others with refereed visa and other countries from commonwealth countries that do not require visa for entering Tanzania. If you plan to obtain your visa on arrival, please remember to carry the exact amount in USD to pay for your visa. Only this currency will be accepted and change may not always be available. Passports are required by all travelers and must be valid for six months beyond the intended length of stay. Please ensure that there are sufficient blank pages for visas as well as for entry stamps upon arrival.
    • If the clients have special meals requirements, how do you handle such situation?
      This is one of the details we normally ask from the client in order to make sure we accommodate such situation. We always work with lodges, camps, hotels, and restaurants and safari chefs to make sure each client of ours travels comfortable besides strict meals requirements. This is to say that the lodges will prepare the vegetarian meals for this client without any problem.
    • If the clients arrive late at night, will it still be possible to transfer them to Arusha/Moshi?
      The main entry point for the clients wishing to travel to our northern circuit national parks is Kilimanjaro International Airport. We however do have flights arriving late at night particularly Turkish Airlines which arrives between 01h00 to 03h20 after midnight. In this case, transfers are normally done to Arusha or Moshi without problems. This is due to the fact that we do have limited accommodations options near the airport
    • What is the list of the items I should bring along on safari?
      We do have a range of items to bring a long for joining a trip to Tanzania. These are clothing, medical items, money, passport, travel insurance and essentials stuff like mosquito repellents, toiletries, flashlights
    • What is the source of power do you have in your country?
      As a country, we hugely depend on hydro-power electricity, but there is often power rationing due to scarcity of rain. It is therefore recommended to bring flash lights or head lights just for an emergency. However, in most lodges or camps on safari (especially those located inside the parks) use solar power as a source of energy and back-up use generators.
    • Is flying doctors service available? How much does it cost? How does it work?
      Yes. This is the temporary airlift from the safari destination to the nearest medical facility. You will need to have the international valid insurance which will cover the medical bills accordingly. If you would like us to arrange it on your behalf, please let us have the full names, nationality as well as copy of the valid insurance, place of issue and the policy number of the insurance. Once we book, we will be issued tickets which we will give to you during the safari briefing.
    • Is the credit card service acceptable?
      This service is available is majority of lodges but also US cash dollars will be acceptable. Commonly preferred credit cards are MASTER, VISA cards.
    • Are the drinks in the lodges included in the package price you have provided?
      There are lodges/camps that include drinks and others do not. The drinks which are always included are house wines, local beers, local brand spirits and soft drinks. The excluded drinks are premium brand liquors, champagne, fine wines and connoisseurs
    • Do you offer budget camping safaris?
      Yes, additional to luxury, mid-range budget safaris, we do also offer budget camping safari for those looking for an adventure and at the same time pocket-friendly safari. In this type of safari, the vehicle will be shared by your dedicated safari cook, camping equipment and dry food stuff.
    • What will happen if one of the clients in the group will not be able to reach the summit while climbing the mountain?
      The first and most recommended attempt is descending to the lower altitude in the company of a mountain guide or remaining at the base camp waiting for other climbers so that you descend together. In the event the client would like to come down earlier than the other, there might be extra costs for additional transfers and accommodation in Arusha or Moshi.
    • What is the rescue plan if the client suffers mountain sickness or in case of any accident?
      We normally use highly professional mountain guides for all of our mountain trekking safaris. In the event of any incident, the mountain guide will immediately inform the office and the park authority via radio call. The national park operates a rescue service, and the ranger stations at the huts and campsites around the mountain are linked to each other and to the park headquarters by radio. In the vast majority of emergency cases, the problem is altitude related and the solution is immediate descent to a lower altitude. Our mountain crew are all experienced at dealing with such cases and can bring climbers down to safe altitudes very quickly and without park assistance if it is not immediately available. NB: All climbers pay a rescue fee to the Kilimanjaro National Park (included in the price). If a client cannot walk because they are injured or sick, the guides, assistant guides, and porters will assist this climber down. There is no extra charge for coming down. However, you will not get money back for the mountain days you missed, and you will be responsible for transfers costs, medical assistance and extra hotel nights. We highly recommend travel insurance to cover any medical expenses and further evacuation.
    • What is the weight limit of the luggage in domestic airlines?
      In Tanzania safari circuit, the commercial airlines normally use light aircrafts thus the given weight limit. The average weight limit in the mostly used aircrafts is 15kgs including hand luggage. However, for the airlines which uses ATR aircrafts that flies between Arusha or Kilimanjaro to Zanzibar or Dar es Salaam allows the luggage of 20kgs. For itineraries that include a local flight, the weight limit is strictly enforced.
    • What kind of accommodations available in Tanzania?
      In Tanzania, you can choose from a wide range of accommodation. The tourism industry in country has become well-structured over years, this result a wide range of selection either from hotels, lodges to camps, you can further select from the high-end to the basic properties. At African Tour experts, we have designed our accommodation options in ways that we make sure our travelers have different options depending on whether their travelling on budget, looking for a balance or wanting the best accommodation available. We have three levels which are;  Basic – Travelers will be sleeping on public rather than private and that is campsite, bathroom facilities are shared with fellow traveler camp.  Comfort - travelers will be sleeping in small lodges and tented camps, bathroom facilities are private  Comfort Plus – to some travelers’ quality is more important than price, by choosing comfort plus you will be able to sleep in lodges or tented camps where the quality of services and facilities will be as of that of big hotel organization The important thing here is to keep in mind that whichever level you choose we guarantee you the best adventure with us.
    • Do I need any vaccinations or medication?
      Yes, we still have problem with controlling malaria, so before you leave to Tanzania, please visit your doctor for most updated health instructions. You can take repellent against mosquitos and flies, however you will be sleeping under net in all lodges and camps so you don’t have to worry about mosquitos. You can either take medication before safari start, on safari and after finishing safari.
    • What should I wear for the safari in Tanzania?
      When travelling to foreign destinations it is always respectful to dress modestly and we suggest the emphasis is on comfortable clothing. It is often warm on the plains and at lower altitudes but cold in the hilly and mountainous areas; a rain jacket, fleece and good quality walking shoes/boots are essential. Simple, casual, comfortable and easy to wash clothes (especially clothes made of synthetics or tropical cotton) that will dry overnight. Plan to dress in layers so you can adjust to temperature changes. You may need a wool sweater as well as a warm fleece jacket depending on the time of year that you travel to Tanzania. We will advise you on the proper clothing once you have booked your safari with us. As a rule of thumb, your choice of color is very important for game parks. Neutral/khaki colors are your best choice. Avoid wearing dark blue colors or black clothes as these tend to attract biting Tsetse flies. Long pants, shorts, long and short sleeve shirts, are all comfortable, supportive shoes and hats are recommended. Sun glasses, sunscreen and insect repellent are a must
    • Do Lodges & Camps have mosquito nets?
      Not all camps/lodges in Tanzania have mosquito nets. It all depends on their individual location, i.e. altitude, near open water, etc. Also, much of the accommodations are tented camps. These tents tend to be tightly sealed and zipped tight avoiding the need for mosquito netting. Furthermore, at most camps/lodges, while you enjoy dinner, housekeeping will complete a turndown service and spray the rooms with mosquito repellent. Regardless of mosquito netting, you should always bring insect repellent with DEET, trousers/slacks, sports/long sleeved shirt and/or blouse and dress/skirt for ladies.
    • How long are the drives between the lodges?
      The drive times from lodge to lodge will vary but most of the lodges in Tanzania are between 5hrs and 8hrs drive. There are, however, a number of lodges that are only an approximate 3hrs drive from one another. You may only be travelling 200kms to your next lodge but road conditions, especially during the wet seasons, lengthen the journeys. Also, in many locations you will be game driving and participating in other activities en-route to your next lodge meaning that you may check into your next lodge at sunset. For the majority of the time however we recommend flying between the various lodges you are staying at; this offers you a quick and reliable means of transportation and also offers you some stunning views!
    • How fit do I need to be for climbing Mt. Kilimanjaro?
      Despite its awesome height and fearsome size, Kilimanjaro is a gentle hike that usually takes place over five days. Guides recommend basic fitness, as the main challenge is posed by the altitude. There are six different routes up the mountain and more advanced hikers and full-on climbers will be able to consider those, as they are more scenic.
    • Is Zanzibar part of Tanzania?
      Yes. Although Zanzibar is a semi-autonomous region, it does fall under Tanzania. Zanzibar is made up of the islands of Unguja (commonly referred to as Zanzibar) and Pemba, along with several smaller islets.
    • Should I take out Travel Insurance before travelling to Tanzania?
      It is essential that adequate travel insurance be taken out prior to departure. This should cover any medical situation such as hospitalization, as well as cancellation, curtailment of arrangements and baggage. If you need it, we are able to arrange emergency evacuation insurance. This guarantees emergency evacuation to the nearest hospital should you suffer either severe illness or injury. This does not cover the cost of treatment once in hospital and in no way, replaces your normal travel insurance. There are certain medical exclusions.
    • Are safaris suitable for children?
      A safari is a wonderful trip for any child old enough to enjoy and appreciate the experience. On most safaris, there are quite long trips on rough roads, and these cannot really be recommended for babies and very young children. Many lodges will provide an additional bed for a child or 2 children of 11 years old sharing a room with parents at a reduced cost. Some lodges have large or inter-connecting rooms with two double beds as standard. Some luxury small capacity tented camps do not allow children younger than 11 years old. A child at the minimum age of six is old enough to appreciate what mother nature offers. Our selection of itineraries are suitable for families for an experience of a lifetime. On top of our already set itineraries, we can design a tailor-made program for your family preference. Different families have different backgrounds and interests, so every family is different. We're happy to accommodate your wishes.
    • Is it possible to arrange or book safari as a single traveler?
      As much as African Tour experts & Tours would like to accommodate every status of our clients, we can easily include single travelers on most set date safari departures for small group departures, subject to there being at least one other booking on the date chosen. There is a supplement to cover the additional cost for single accommodation. 
    • Is Tanzania a safe country to visit?
      Tanzania is one of the safest countries to travel in. Tanzanians are kind and generous people and are eager to help visitors get the most out of their stay. Tanzania is a true example of tolerance and cooperation in our modern world, with an evidenced multicultural diversity that has co-existed for centuries and has a lot to offer the world by its example. However, as in all countries in the world, a little common sense goes a long way and rational precautions should still be taken, such as locking valuables in the hotel safe, which frees your mind to soak up the natural beauty and incredible insights.
    • Can I use ATM to draw money?
      Today, there are a number of ATM machines around and banks are widely expanding the service. However, it may be not very reliable to expect a certain ATM as sometimes they are not working especially when you are in remoter area. In cities, there is a good number of ATM machines and here is where you should draw your money before starting your safari. Be careful as in some small towns or at the beach hotels you may find there are no ATM machines so get well prepared with enough cash as needed before you move. Note that when drawing money from ATM machines you will get the money in Tanzanian Shilling and not otherwise
    • What is the electricity rating?
      The power supply here in Tanzania is at the UK/European standard voltage of 220/240, and most of power sockets are the U.K. square pin type. If you want to use U.S. appliances you will need a voltage converter as well as a plug converter. Power supply is also subject to cuts and voltage fluctuation. On safari most lodges’ power supplies are from generators and these are often turned off during parts of the day and night to reduce noise and fuel consumption. On Safari, you will be able to charge your batteries/cameras/cellphones in our vehicles equipped with Inverters for that purpose. In beach hotels you will be able to charge your batteries easily but it may be difficult on mountain trek.
    • Is it ok to provide gifts?
      Don’t indiscriminately hand out pens, money and sweets like a wealthy Western Santa Claus along the way except at particular premises like schools etc as otherwise it may just encourage begging. As anywhere, gifts should be given as a true expression of friendship, thanks. There are Orphan centers and schools in need where you may provide gifts and children will very much appreciate. Please contact us if you want to know where these institutions are and what could be appropriate gifts.
    • Can I drive whilst in Tanzania?
      Sure, you can. In Tanzania, we drive on the left. An international driving License is required. Plan long safaris carefully, ensuring your vehicle is road worthy with two spare tires, an operational jack and tool kit. Carry extra fuel, and water.
    • How do I have to Tip?
      Not obligatory, but a tip for exceptional service will be appreciated. We suggest the following to be used as a guideline but not a rule as tipping depends on the discretion of each client. African Tour experts & Tours staff are service minded and always goes the extra measure above expectations. 43. Will I be able to use foreign currency? The local unit of currency in Tanzania is Tanzanian Shilling (TSh) which is convertible freely for US Dollar, Euro and other currencies within Tanzania. There are several places in Tanzania you can exchange your money/traveller's cheques but it is advisable that you exchange your money only in hotels, banks, bureau de change and your tour operator to avoid inconveniences and being coned It is illegal to export more than a small amount of Tanzanian Shilling. Many items or services are priced and paid for in US Dollar, so do not convert more funds into the local currency than you may need for incidental expenses. 44. Which language is used in Tanzania? The official language of Tanzania is Kiswahili, which is spoken by the majority of the population who also speak tribal languages (about 120). English is also spoken and understood by many especially in towns. African Tour experts & Tours has multilingual driver-guides fluent in English, French, Spanish, Italian, and German.
    • What kind of animals do Tanzania Game Parks offer?
      More than 35 species of large mammals and over 1018 species of birds MAY BE SEEN in the Tanzania game parks. Insect life is also very diverse. The Serengeti alone has recorded more than 80 species of dung beetles. If you happen to be on the right spot at the right time, you may also see snakes, crocodiles, lizards, etc. In a typical game run in Northern Tanzania you can expect to see giant African elephants, zebras, buffalo, giraffes, antelope, hippos, baboons, monkeys, and cats such as the elusive leopard, lion, cheetah, etc. The African garden of Eden (Ngorongoro Crater) may reveal the rare Black rhino and one of highest concentrations of wildlife on earth. If you are a bird watcher, Tanzania is the destination you should choose. There are many varieties of beautiful bird species such as the Lilac-breasted roller, African hoopoe, Fischer’s lovebird, Grey-headed kingfisher, Pearl-spotted owlet, Martial eagle and African fish Eagle just to mention a few
    • How early do I have to book a safari in Tanzania with your company?
      African Tour experts strongly suggest you book your safari as far in advance as possible especially if you are coming during the peak season and high season (June-March). This will help us handle the different logistics of your trip; especially your accommodations which during peak and high seasons are in a great demand. Advanced booking of between six months to a year is preferred. We will accept last minute bookings but your safari confirmation will be subject to the availability of the accommodations.
    • How are the road conditions in the national parks?
      Roads in Tanzania are generally not paved especially inside the national parks. You should be prepared to ride over rough and bumpy roads during game drives and some transfers. Given your specific itinerary, we always advise the driving time and distance during the transfers from one place to another.
    • How is shopping done in Tanzania?
      Tanzania offers a lot of locally handmade crafts. During your visit, you will have time to shop in various curio shops located along the major roads heading to the national parks. You will see different kinds of carvings, masks, antique, beadwork, paintings etc. If you are fond of jewelry, then Tanzanite, a unique precious gemstone only found in Tanzania, is waiting for you. It's a beautiful dark blue stone that travelers must have before returning home. Major credit cards are accepted by most of the larger curio shops and you can negotiate the price for most items.
    • Will I need medical aid kit when visiting Tanzania?
      All of our guides have first aid training, and each vehicle contains a first aid kit. We still recommend you have your own medical kit with various medicines and other items. Your doctor can recommend items to take. We will be in remote areas, so being prepared for anything is recommended.
    • How early do you start your game drives in the morning?
      It all depends on the day plan and wildlife pattern at the time of visit. Normally, our game drives start as early as 6:30am or earlier, with a picnic breakfast, lunch at noon, a short break, and then go out again for an afternoon game drive at 4:00pm until around 6:00pm. Sometimes we start the drive at 7:30am or 8:00am, have a picnic lunch, then go safari for the rest of the day. In general, there are different scenarios depending on interests, flexibility. Our game drive plans are flexible, we work to provide the best sightings and pace so our guests are comfortable.
    • What are the items included in your price?
      The tour package covers land only (i.e.: lodging and food as shown in the itineraries), all park entrance fees, game drives in 4X4 vehicles, bottled water during game drives only, The following things are NOT included: A round trip international flight, Visa fee (you can get a Visa at the country’s entry point but it will involve standing in long lines between 30-45 minutes), soft drinks and alcoholic beverages, gratuities for your naturalist guide/driver guides waiters, Maasai Village visit, flying doctors, emergency evacuation service and any other items not mentioned in this list.
    • How are the accommodations and what are the available varieties of food?
      Our safari offers a wide choice of accommodation categories to suit your interest and budget. We use standard lodges/tented camps, deluxe lodges/tented camps, and luxury lodges/tented camps. Each property is beautiful and comfortable in its own way; all of them include bathroom facilities. The rooms are fairly spacious, furnished with twin beds, (king-size beds are limited, must be requested in advance). A dressing table and wardrobe are safe places to store your luggage. A balcony facing different landscapes with a reading table are available for your comfort. Lodges and tented camps found in the national parks use generators for power, while some properties have a hot shower for 24 hours; some have hot showers at a set time, both in the morning and evening. A selection of western tastes and local food is served with a vegetarian choice available on each meal. Any special dietary requirements can be accommodated with a request in advance.
    • Will I stay in tents or lodges?
      At African Tour experts & Tours, we know how important choice is when planning a trip. That’s why we offer an array of accommodation options. Do you want to stay in all tents, lodges or a combination of both? It’s completely up to you. Whatever the accommodation we suggest, we always provide more information which will definitely lead you to making the right decision. 
    • During game drives or walking safaris, what precautions should we take against wild animals?
      Don’t be out of your car if within 100 metres of an animal. It is extremely unlikely that you will be confronted with a dangerous situation but if you are, it will be entirely unexpected. Animals can move incredibly quickly so don’t try to race a lion back to the car and don’t go close to the water’s edge if there are crocodiles around. If you are on a walk, follow the instructions of your guide or ranger. Buffaloes are perhaps the most dangerous. Hippos also dangerous, especially if you happen to be between them and the river. Lions seldom a threat, but a lioness will not tolerate any threat to her cubs. Hyenas eat anyone and anything so don’t leave any clothes or belongings outside your tent, especially shoes.
    • What is the etiquette of the game viewing?
      Be considerate of both the animals you are watching and of people who are watching them. Don’t make hasty movements in the vehicle and don’t get out of the car when animals are within 100 metres. If you do get out of the vehicle, look very carefully for hidden animals in long grass. You don’t want to surprise a lion or a hyena.
    • How safe is the water and food in Tanzania?
      It is recommended to drink bottled water when travelling through Tanzania - numerous brands are widely available and served in all restaurants and lodges. Steer clear of ice, raw vegetables, and salads when eating at street restaurants. High-end lodges and restaurants will clean their produce in antiseptic solution, but to be on the safe side, fruit and vegetables should always be washed and peeled. Try to avoid eating in empty restaurants - the food may have been sitting out for some time - and order your meat well done. On the coast, seafood and fish are usually fresh, but make sure everything is well-cooked.
    • What additional cost can I expect when Travelling in Tanzania?
      Your safari land package will include all accommodation, on wild life viewing drives, 4WD safari vehicle and fuel, park fees, services of drivers and guides. Additional cost not provided may include: tips for your guides/drivers/staffs, laundry services, bar beverages, phone calls, souvenirs and visa fees. Each client has a different habit when it comes to spending, therefore there is no specific amount but it can depend on the duration of the itinerary.
    • How old do I need to be to climb Mt. Kilimanjaro?
      The minimum legal age for climbing is 10 years old, at the other end of the scale there is no limit on how old you can be but climbers of any age should be satisfied with their health, fitness and ability
    • What is your summit success rate during Mt. Kilimanjaro trek?
      We are proud that 98% of African Tour experts visitors who have undertaken Kilimanjaro ascent do in fact reach the summit.
    • Is it possible to pick us up in Nairobi/JKIA?
      Yes. Whether it is at the city hotel in Nairobi or at Jomo Kenyatta International Airport, we can organize road transfer to Arusha Tanzania via Namanga border. This can either be private or public shuttle transfer. If you are arriving at Jomo Kenyatta Airport in Nairobi (Kenya), however, then the cost of the airport transfer from there to Arusha is not included, nor is the transfer back there at the end of your stay. You can of course book your airport transfers from Jomo Kenyatta Airport with African Tour experts, by informing us of your flight arrival time and making the appropriate payment in addition to your trip price. Two daily public shuttles operate from Jomo Kenyatta Airport in Nairobi, one leaving at 08.00 and the other at 14.00 hours at a cost of $40 per person for a single ticket. Each takes approximately 6 to 7 hours to reach Arusha. Whichever airport you arrive at, we strongly advise that when you approach the driver (who will be waiting outside the baggage reclaim area) that you ask him who he has come to collect, rather than giving him your name. Our driver will display your name on an African Tour experts signboard. These procedures ensure that you are picked up by the correct driver, rather than by some of the airport taxi drivers who are looking for business.
    • If I have a free day in Arusha, what will be possible to do?
      Optional Ilkiding’a Cultural Tour is possible when you have a free time in Arusha. This is 3.5 hours cultural visit to Ilkiding’a village. Among other places, you will visit a Maasai Boma, Coffee Plantation, Farming tour, an observation to get a panoramic view of Arusha City. Soon after, you will be treated to a Tanzanian traditional lunch. This half day tour will take 3.5 hours.
    • When is the best time to view the migration?
      The Great Migration, in Tanzania and Kenya, is one of nature's greatest events, but how do you know where and when to go to actually witness it? The vast Serengeti plains and the hills of Kenya’s Masai Mara are the setting for the world’s greatest wildlife spectacle, the 1.5 million animal ungulate (wildebeest) migration. Over 1.4 million wildebeest and 200,000 zebra and gazelle, relentlessly tracked by Africa’s great predators, migrate in a clockwise fashion over 1,800 miles each year in search of rain ripened grass. Once the ‘short rains’ fall in November and December (sometimes as early as October) the migration moves from Kenya's Maasai Mara down through the eastern side of Tanzania's Serengeti into its sweet and fertile southern-grass plains. Here, the wildebeest and other ungulates settle between January and April. In April and May the ‘long’ rains set in and the migration starts moving from the depleted southern plains north to the long grass plains in the western corridor. Large river crossings on the Grumeti and Mara Rivers occur as the migration heads back into Kenya's Maasai Mara - the season dries out and fresh grazing and water can be found in the far north. The Masaai Mara is usually at its best in August, September and October.
    • What travel documents do I need?
      You will need a passport that is valid for 6 months beyond your departure day and sufficient blank pages for visas as well as for entry stamps upon the arrival and a visa. It is advisable to obtain a visa in advance of travel, as certain airlines insist on them prior to departure. If you are planning to get the visa on the arrival, then it can be obtained on the arrival (airport) or Namanga border. You will only pay cash here and the currency allowed is USD printed after 2006. For US citizen, the cost is USD100 other nationalities USD 50
    • What are your booking terms and conditions?
      Once we have agreed on your itinerary (safari trip) you will be required to make an initial deposit of 30% for us to be able to confirm your booking and the remaining must be paid 30days before starting of your safari trip. For the last-minute booking that is from 30days until your arrival we require to pay full amount.
    • What are your payment methods?
      We have two payment methods that Is by online credit card and direct wire transfer.  Online Credit card – we only accept Visa and Master card whereby we guarantee the security of your credit card since we are using the direct link sent by the bank to complete you online payment and of course we are not asking you for credit card number and moreover it is the fastest and easy way because you won’t have to go through many bank procedures to make the payment only you will need to add 5% on top of your online payment. This 5% stays with the bank as the charges of using credit card (Tanzania Bank Policy), well of course unlike Europe where this service is for free.  Direct Wire Transfer – you must bear all the bank charges as we have no provision of the bank charges in the cost. Approximately USD 45 should be kept as provision of beneficiary bank charges. This takes the minimum of 5 - 7working days for the funds to arrive on our account for your booking confirmation, However, method you prefer to use, once we have the confirmation of the money in our account we will immediately confirm your booking.
    • What can I expect on a typical safari day?
      This is your Safari Trip, your adventure. You decide how you want to spend your time on this vacation. If you would like to spend the whole day on Safari, your welcome to do so. We are not restricting you on your mileage, fuel or how much time you want to be on safari. While some days you can decide to start by sunrise, others days you may start with slow paced breakfast before start your daily exploration. Simply sit down with your guide to plan your day and meals the night before. Your guide will have the plenty of suggestion but of course the decision is yours
    • Can I store luggage with you to be picked up at a later point during my trip?
      Definitely, if a desired client can leave luggage with us (at our offices in Arusha) free of charge and to be picked up at a later point. The most common situation is when a client is climbing Kilimanjaro they leave their Safari and/or beach gear with us and we bring to them when we are picking them up after climbing Kilimanjaro. If you think you will have some excess luggage and you want to leave them with us during certain part of your program, please tell us and we will advise you on the best solution logistically.
    • Will I see the Big 5?
      Again, we cannot make the guarantees but you will have a good chance of seeing the big 5 all year around in Tanzania (of course depending on the national park.)  Elephant and Buffalos – can be found in Tarangire, Lake Manyara, Serengeti, Ngorongoro and Arusha National Park  Lion – can be found in Lake Manyara (very difficult to find), Tarangire, Serengeti and Ngorongoro  Leopard – are found in Tarangire, Ngorongoro and Serengeti  Black Rhino – Serengeti (very difficult to find here) and Ngorongoro (this is your best bet for spotting a Black Rhino)
    • Do you offer special deals?
      Yes, we periodically run special offers based on different scenarios. Please communicate with us and we will update you accordingly if there is any existing and exciting special offer.
    • How does a weather influence the safari?
      During dry season, it is rear to locate migration as most animals shift to areas where they get water and vegetation. But during the wet season is perfect time to be in the park as you will be able to enjoy the migration movement.
    • If I join a group departure, will I be able to get my own room?
      Yes, it is possible to have your own room but there would be additional costs for staying in a single room. When you send us an enquiry, please indicate the rooming preference and we will advise accordingly.
    • Is it possible to carry my binoculars/cameras?
      Although you may desire to escape completely from the modern world and its technology, some gadgets are recommended for your tour. You will need a converter plug for your mobile devices, cameras and personal appliances. Electricity in Tanzania is 220 to 240 volts and 50 hertz and the sockets are British-type with three rectangular blade pins. You should also bring a small flashlight to help you move around your tent at night as some camps have minimal lighting at night. Tanzania offers excellent photographic opportunities, and a zoom lens is recommended, although you will need to adhere to any weight restrictions for your flights. Also, bring extra memory cards and batteries for your camera. Shared binocular is available from your safari guide, but having your own set ensures that you never miss seeing a kill or rare bird in the distance. You may also want to bring a mobile tablet or smartphone to keep you organized and in contact with friends and family back home.
    • Are we allowed to use drones?
      The use of drones here in Tanzania particularly in the national parks, is strictly prohibited due to security concerns.
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